Population using the Internet to receive public services
From 2014 to 2019, the share of citizens applying for state and municipal services online grew from 10.6 to 56.5 percent nationwide. The list contains 96 rows varying in geographic coverage: from indicators for the entire Russian Federation to data for individual federal districts and specific constituent entities, such as Belgorod Oblast. This information shows how the population's use of digital services changed over six years
Chart of the share of the population using the Internet to receive public services, by year from 2014 to 2019
- Moscow Region
- Belgorod Region
- Ryazan Region
- Smolensk Region
- Nenets Autonomous Okrug
- Voronezh Region
- Arkhangelsk Region
- Ivanovo Region
- Kaluga Region
- Tver Region
Set in numbers
Rosstat data for 2014–2019. Rows: 96, periods: 6. Shown by positions: Russian Federation; Central Federal District; Belgorod Region; Bryansk Region; Vladimir Region and others
Moscow Region: the indicator grew from 5.7 to 84.4 over 2014–2019 — by a factor of 14.8. The highest value is 84.4 (2019), the lowest is 5.7 (2014). This averages 71.4% annual growth. Up to 2017 the change was +1 204%, after — +13.6%. Of the 25 largest rows, 25 increased, 0 decreased
All table numbers are series: 96
| Series | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|---|
| Российская Федерация | 10,60 | 18,40 | 28,80 | 42,30 | 54,50 | 56,50 |
| Центральный федеральный округ | 12,40 | 23,40 | 31,00 | 49,70 | 62,60 | 67,00 |
| Белгородская область | 5,90 | 15,80 | 21,70 | 39,80 | 39,50 | 49,60 |
| Брянская область | 6,30 | 8,20 | 28,40 | 38,20 | 56,40 | 61,50 |
| Владимирская область | 9,80 | 19,30 | 32,80 | 37,80 | 36,50 | 43,30 |
| Воронежская область | 1,10 | 20,40 | 49,20 | 53,20 | 59,60 | 59,60 |
| Ивановская область | 5,70 | 11,70 | 15,70 | 46,00 | 49,10 | 55,90 |
| Калужская область | 2,90 | 7,00 | 13,70 | 25,80 | 43,90 | 31,60 |
| Костромская область | 2,80 | 4,80 | 11,60 | 17,70 | 39,40 | 34,20 |
| Курская область | 3,30 | 8,40 | 45,30 | 53,50 | 52,60 | 64,80 |
| Липецкая область | 7,90 | 17,50 | 35,00 | 58,60 | 65,10 | 69,60 |
| Московская область | 5,70 | 16,40 | 16,70 | 74,30 | 80,10 | 84,40 |
| Орловская область | 1,90 | 7,60 | 12,20 | 14,70 | 22,30 | 27,30 |
| Рязанская область | 1,60 | 5,30 | 20,20 | 22,50 | 64,60 | 30,00 |
| Смоленская область | 8,60 | 9,90 | 24,50 | 48,70 | 63,00 | 54,20 |
| Тамбовская область | 9,50 | 13,90 | 24,00 | 32,10 | 43,50 | 46,60 |
| Тверская область | 5,20 | 5,70 | 9,60 | 15,90 | 16,30 | 23,40 |
| Тульская область | 13,60 | 35,20 | 40,90 | 42,60 | 62,80 | 68,70 |
| Ярославская область | 11,10 | 16,30 | 33,40 | 40,50 | 46,10 | 53,40 |
| г. Москва | 26,10 | 41,90 | 43,10 | 52,20 | 73,50 | 82,10 |
| Северо-Западный федеральный округ | 7,70 | 13,70 | 18,60 | 32,00 | 41,20 | 41,10 |
| Республика Карелия | 10,70 | 12,10 | 11,10 | 21,10 | 37,10 | 47,90 |
| Республика Коми | 4,80 | 12,60 | 15,50 | 26,70 | 46,60 | 45,30 |
| Архангельская область | 8,70 | 16,90 | 10,70 | 33,50 | 49,00 | 56,10 |
| Ненецкий автономный округ | 2,10 | 4,00 | 10,30 | 36,00 | 48,70 | 60,30 |
| Архангельская область (без АО) | 8,90 | 17,40 | 10,70 | 33,40 | 49,00 | 55,90 |
| Вологодская область | 6,90 | 11,10 | 24,30 | 38,90 | 48,60 | 48,70 |
| Калининградская область | 14,60 | 24,80 | 24,10 | 33,00 | 33,80 | 47,70 |
| Ленинградская область | 5,90 | 12,70 | 13,60 | 26,20 | 32,30 | 30,40 |
| Мурманская область | 8,00 | 19,40 | 17,60 | 41,60 | 50,20 | 54,70 |
| Новгородская область | 3,90 | 12,30 | 20,80 | 25,20 | 43,20 | 40,70 |
| Псковская область | 8,10 | 7,70 | 13,50 | 19,20 | 37,50 | 30,70 |
| г. Санкт-Петербург | 7,50 | 12,30 | 21,70 | 34,90 | 40,90 | 36,60 |
| Южный федеральный округ | 6,60 | 17,10 | 31,80 | 43,80 | 58,10 | 58,40 |
| Республика Адыгея | 2,60 | 6,00 | 8,10 | 18,90 | 24,60 | 27,00 |
| Республика Калмыкия | 2,40 | 8,60 | 23,00 | 45,00 | 45,10 | 41,80 |
| Республика Крым | — | 6,30 | 10,10 | 18,40 | 18,20 | 28,10 |
| Краснодарский край | 7,00 | 11,90 | 38,00 | 51,50 | 72,20 | 65,40 |
| Астраханская область | 6,50 | 11,10 | 15,20 | 34,60 | 60,20 | 68,40 |
| Волгоградская область | 9,60 | 17,30 | 31,20 | 48,00 | 63,80 | 70,90 |
| Ростовская область | 5,10 | 32,60 | 42,20 | 48,70 | 60,10 | 58,30 |
| г. Севастополь | — | 6,70 | 17,10 | 31,30 | 37,30 | 47,60 |
| Северо-Кавказский федеральный округ | 2,90 | 6,30 | 22,30 | 29,10 | 43,20 | 38,50 |
| Республика Дагестан | 0,20 | 0,90 | 9,30 | 25,40 | 42,50 | 38,10 |
| Республика Ингушетия | 1,80 | 4,90 | 21,70 | 34,80 | 43,00 | 42,60 |
| Кабардино-Балкарская Республика | 2,60 | 5,40 | 19,00 | 38,40 | 32,80 | 43,20 |
| Карачаево-Черкесская Республика | 2,10 | 3,00 | 4,70 | 33,10 | 43,60 | 46,80 |
| Республика Северная Осетия – Алания | 2,10 | 2,70 | 7,50 | 15,50 | 32,40 | 24,90 |
| Чеченская Республика | 8,00 | 23,20 | 40,50 | 32,20 | 59,80 | 42,90 |
| Ставропольский край | 4,10 | 6,70 | 35,30 | 30,40 | 42,20 | 36,70 |
| Приволжский федеральный округ | 13,40 | 23,60 | 35,70 | 47,00 | 62,50 | 64,60 |
| Республика Башкортостан | 7,20 | 28,30 | 56,20 | 70,80 | 78,30 | 84,40 |
| Республика Марий Эл | 6,50 | 11,50 | 21,50 | 42,00 | 40,40 | 37,30 |
| Республика Мордовия | 14,40 | 16,50 | 40,00 | 32,70 | 39,80 | 34,50 |
| Республика Татарстан | 44,10 | 50,90 | 68,30 | 73,40 | 78,10 | 78,10 |
| Удмуртская Республика | 8,70 | 18,90 | 34,30 | 53,60 | 61,10 | 58,90 |
| Чувашская Республика | 30,20 | 37,50 | 47,30 | 28,80 | 49,80 | 51,70 |
| Пермский край | 9,50 | 19,80 | 23,40 | 26,70 | 35,90 | 45,60 |
| Кировская область | 17,80 | 23,60 | 30,10 | 36,80 | 48,10 | 51,60 |
| Нижегородская область | 8,60 | 13,80 | 25,80 | 41,80 | 63,10 | 70,70 |
| Оренбургская область | 2,70 | 8,30 | 34,30 | 48,30 | 67,20 | 73,30 |
| Пензенская область | 7,20 | 13,20 | 36,20 | 55,00 | 59,90 | 60,10 |
| Самарская область | 8,50 | 19,00 | 18,40 | 28,10 | 62,30 | 49,20 |
| Саратовская область | 1,90 | 18,80 | 7,00 | 44,10 | 74,60 | 81,50 |
| Ульяновская область | 9,10 | 20,40 | 26,70 | 23,10 | 45,50 | 47,90 |
| Уральский федеральный округ | 13,50 | 17,50 | 37,70 | 45,50 | 48,70 | 56,90 |
| Курганская область | 9,80 | 18,10 | 20,10 | 41,50 | 63,50 | 72,30 |
| Свердловская область | 12,90 | 18,20 | 32,20 | 36,50 | 40,30 | 43,40 |
| Тюменская область | 20,80 | 21,60 | 51,70 | 64,90 | 69,50 | 71,20 |
| Ханты-Мансийский автономный округ – Югра | 24,00 | 17,50 | 61,90 | 59,20 | 69,70 | 73,20 |
| Ямало-Ненецкий автономный округ | 13,30 | 27,50 | 22,30 | 83,20 | 93,60 | 88,90 |
| Тюменская область (без АО) | 20,10 | 24,00 | 51,40 | 64,50 | 60,10 | 62,60 |
| Челябинская область | 7,80 | 12,40 | 34,10 | 37,40 | 33,60 | 54,60 |
| Сибирский федеральный округ | 9,30 | 13,90 | 19,20 | 36,30 | 47,50 | 46,70 |
| Республика Алтай | 12,20 | 14,60 | 24,50 | 45,60 | 56,70 | 55,20 |
| Республика Тыва | 5,30 | 8,60 | 10,80 | 57,70 | 70,20 | 86,10 |
| Республика Хакасия | 5,70 | 8,30 | 18,70 | 44,50 | 53,20 | 55,00 |
| Алтайский край | 7,80 | 13,20 | 13,00 | 43,00 | 45,70 | 46,50 |
| Красноярский край | 13,80 | 16,50 | 15,60 | 59,00 | 52,00 | 55,30 |
| Иркутская область | 7,40 | 10,30 | 25,40 | 27,00 | 31,20 | 32,50 |
| Кемеровская область | 8,70 | 13,20 | 16,80 | 26,70 | 38,90 | 35,50 |
| Новосибирская область | 9,90 | 15,10 | 19,60 | 23,70 | 59,10 | 49,20 |
| Омская область | 7,20 | 12,10 | 24,60 | 31,90 | 40,50 | 42,60 |
| Томская область | 11,20 | 22,10 | 26,20 | 34,60 | 67,90 | 68,30 |
| Дальневосточный федеральный округ | 9,50 | 9,50 | 18,70 | 26,90 | 38,80 | 40,00 |
| Республика Бурятия | 2,50 | 4,80 | 9,90 | 34,00 | 59,60 | 61,40 |
| Республика Саха (Якутия) | 5,70 | 8,70 | 15,60 | 20,80 | 43,80 | 47,00 |
| Забайкальский край | 6,00 | 8,60 | 16,50 | 18,20 | 27,00 | 23,00 |
| Камчатский край | 14,80 | 14,00 | 29,30 | 38,60 | 45,00 | 42,00 |
| Приморский край | 17,30 | 13,60 | 26,10 | 35,10 | 46,30 | 48,30 |
| Хабаровский край | 12,10 | 9,50 | 16,70 | 21,90 | 25,50 | 26,00 |
| Амурская область | 3,00 | 4,70 | 24,20 | 27,40 | 34,30 | 38,20 |
| Магаданская область | 7,40 | 2,80 | 5,80 | 14,50 | 20,00 | 15,00 |
| Сахалинская область | 9,40 | 14,20 | 15,00 | 25,40 | 40,80 | 42,10 |
| Еврейская автономная область | 3,80 | 6,20 | 4,90 | 15,20 | 15,20 | 20,20 |
| Чукотский автономный округ | 2,10 | 4,70 | 4,40 | 8,80 | 21,20 | 49,10 |
How to read this table
Comparing rows allows for observing differences in the digital activity levels of residents in different territories within the same year. You can compare specific regional indicators with nationwide data or results from neighboring regions within a federal district. Each row contains annual values, making it easiest to track the progress of electronic service implementation for a selected constituent entity or district over the entire 2014–2019 period
What is visible in these numbers
Five highest values: Moscow Region (84.4), Moscow (82.1), Lipetsk Region (69.6), Tula Region (68.7), Central Federal District (67). The top five account for 27% of the total sum across all positions
Observations are annual and cover 6 periods. Cells with numbers: 150 out of 150 (100%) — missing values are virtually absent
The same indicator for other periods
More in the section Statistical yearbook "Sustainable Development Goals in the Russian Federation»
Period and application
The statistics cover the period from 2014 to 2019 and were prepared by Rosstat as part of the Sustainable Development Goals yearbook. This data is used by digital transformation researchers, government officials, and those studying e-government development across various regions. The information is presented as annual values, illustrating the dynamics of internet technology adoption in citizen-government interactions
How it is calculated
Sustainable development indicators are used in preparing non-financial reporting, assessing social programmes and international comparisons
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