Share of population using the Internet to receive public services
58.7 percent of the country's population used the Internet to receive state and municipal services in 2020, whereas in 2014 this figure was 10.6 percent. The table contains 96 rows reflecting data for the Russian Federation, federal districts, and individual constituent entities, allowing for comparison of the level of digitalization of government services across different parts of the country. Values are presented as a percentage of the total population, covering the period from 2014 to 2020 for each region
Chart of the share of the population using the Internet for government services, in percent, from 2014 to 2020
- Moscow
- Central Federal District
- Voronezh Region
- Smolensk Region
- Nenets Autonomous Okrug
- Republic of Karelia
- Yaroslavl Region
- Belgorod Region
- Kaluga Region
- Tver Region
Set in numbers
Rosstat data for 2014–2020. Rows: 96, periods: 7. Breakdown by positions: Russian Federation; Central Federal District; Belgorod Region; Bryansk Region; Vladimir Region and others
Moscow: the indicator rose from 26.1 to 91.9 between 2014 and 2020 — by a factor of 3.52. The highest value was 91.9 (2020), the lowest 26.1 (2014). This is an average annual growth of 23.3%. Up to 2017 the change was +100%, after that +76.1%. Of the 25 largest rows, 25 increased, 0 decreased
All table numbers are series: 96
| Series | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|
| Российская Федерация | 10,60 | 18,40 | 28,80 | 42,30 | 54,50 | 56,50 | 58,70 |
| Центральный федеральный округ | 12,40 | 23,40 | 31,00 | 49,70 | 62,60 | 67,00 | 74,20 |
| Белгородская область | 5,90 | 15,80 | 21,70 | 39,80 | 39,50 | 49,60 | 53,30 |
| Брянская область | 6,30 | 8,20 | 28,40 | 38,20 | 56,40 | 61,50 | 67,30 |
| Владимирская область | 9,80 | 19,30 | 32,80 | 37,80 | 36,50 | 43,30 | 66,30 |
| Воронежская область | 1,10 | 20,40 | 49,20 | 53,20 | 59,60 | 59,60 | 63,30 |
| Ивановская область | 5,70 | 11,70 | 15,70 | 46,00 | 49,10 | 55,90 | 85,30 |
| Калужская область | 2,90 | 7,00 | 13,70 | 25,80 | 43,90 | 31,60 | 36,60 |
| Костромская область | 2,80 | 4,80 | 11,60 | 17,70 | 39,40 | 34,20 | 41,10 |
| Курская область | 3,30 | 8,40 | 45,30 | 53,50 | 52,60 | 64,80 | 55,60 |
| Липецкая область | 7,90 | 17,50 | 35,00 | 58,60 | 65,10 | 69,60 | 58,00 |
| Московская область | 5,70 | 16,40 | 16,70 | 74,30 | 80,10 | 84,40 | 89,80 |
| Орловская область | 1,90 | 7,60 | 12,20 | 14,70 | 22,30 | 27,30 | 34,80 |
| Рязанская область | 1,60 | 5,30 | 20,20 | 22,50 | 64,60 | 30,00 | 35,50 |
| Смоленская область | 8,60 | 9,90 | 24,50 | 48,70 | 63,00 | 54,20 | 60,50 |
| Тамбовская область | 9,50 | 13,90 | 24,00 | 32,10 | 43,50 | 46,60 | 55,80 |
| Тверская область | 5,20 | 5,70 | 9,60 | 15,90 | 16,30 | 23,40 | 30,70 |
| Тульская область | 13,60 | 35,20 | 40,90 | 42,60 | 62,80 | 68,70 | 74,90 |
| Ярославская область | 11,10 | 16,30 | 33,40 | 40,50 | 46,10 | 53,40 | 55,80 |
| г. Москва | 26,10 | 41,90 | 43,10 | 52,20 | 73,50 | 82,10 | 91,90 |
| Северо-Западный федеральный округ | 7,70 | 13,70 | 18,60 | 32,00 | 41,20 | 41,10 | 46,60 |
| Республика Карелия | 10,70 | 12,10 | 11,10 | 21,10 | 37,10 | 47,90 | 56,80 |
| Республика Коми | 4,80 | 12,60 | 15,50 | 26,70 | 46,60 | 45,30 | 46,70 |
| Архангельская область | 8,70 | 16,90 | 10,70 | 33,50 | 49,00 | 56,10 | 45,70 |
| Ненецкий автономный округ | 2,10 | 4,00 | 10,30 | 36,00 | 48,70 | 60,30 | 57,70 |
| Архангельская область (без АО) | 8,90 | 17,40 | 10,70 | 33,40 | 49,00 | 55,90 | 45,30 |
| Вологодская область | 6,90 | 11,10 | 24,30 | 38,90 | 48,60 | 48,70 | 59,80 |
| Калининградская область | 14,60 | 24,80 | 24,10 | 33,00 | 33,80 | 47,70 | 41,20 |
| Ленинградская область | 5,90 | 12,70 | 13,60 | 26,20 | 32,30 | 30,40 | 38,30 |
| Мурманская область | 8,00 | 19,40 | 17,60 | 41,60 | 50,20 | 54,70 | 61,80 |
| Новгородская область | 3,90 | 12,30 | 20,80 | 25,20 | 43,20 | 40,70 | 40,50 |
| Псковская область | 8,10 | 7,70 | 13,50 | 19,20 | 37,50 | 30,70 | 37,00 |
| г. Санкт-Петербург | 7,50 | 12,30 | 21,70 | 34,90 | 40,90 | 36,60 | 46,40 |
| Южный федеральный округ | 6,60 | 17,10 | 31,80 | 43,80 | 58,10 | 58,40 | 53,60 |
| Республика Адыгея | 2,60 | 6,00 | 8,10 | 18,90 | 24,60 | 27,00 | 31,90 |
| Республика Калмыкия | 2,40 | 8,60 | 23,00 | 45,00 | 45,10 | 41,80 | 53,90 |
| Республика Крым | — | 6,30 | 10,10 | 18,40 | 18,20 | 28,10 | 44,50 |
| Краснодарский край | 7,00 | 11,90 | 38,00 | 51,50 | 72,20 | 65,40 | 41,40 |
| Астраханская область | 6,50 | 11,10 | 15,20 | 34,60 | 60,20 | 68,40 | 65,50 |
| Волгоградская область | 9,60 | 17,30 | 31,20 | 48,00 | 63,80 | 70,90 | 76,10 |
| Ростовская область | 5,10 | 32,60 | 42,20 | 48,70 | 60,10 | 58,30 | 60,90 |
| г. Севастополь | — | 6,70 | 17,10 | 31,30 | 37,30 | 47,60 | 46,00 |
| Северо-Кавказский федеральный округ | 2,90 | 6,30 | 22,30 | 29,10 | 43,20 | 38,50 | 48,20 |
| Республика Дагестан | 0,20 | 0,90 | 9,30 | 25,40 | 42,50 | 38,10 | 50,10 |
| Республика Ингушетия | 1,80 | 4,90 | 21,70 | 34,80 | 43,00 | 42,60 | 50,00 |
| Кабардино-Балкарская Республика | 2,60 | 5,40 | 19,00 | 38,40 | 32,80 | 43,20 | 44,00 |
| Карачаево-Черкесская Республика | 2,10 | 3,00 | 4,70 | 33,10 | 43,60 | 46,80 | 45,70 |
| Республика Северная Осетия – Алания | 2,10 | 2,70 | 7,50 | 15,50 | 32,40 | 24,90 | 47,30 |
| Чеченская Республика | 8,00 | 23,20 | 40,50 | 32,20 | 59,80 | 42,90 | 41,30 |
| Ставропольский край | 4,10 | 6,70 | 35,30 | 30,40 | 42,20 | 36,70 | 50,80 |
| Приволжский федеральный округ | 13,40 | 23,60 | 35,70 | 47,00 | 62,50 | 64,60 | 61,30 |
| Республика Башкортостан | 7,20 | 28,30 | 56,20 | 70,80 | 78,30 | 84,40 | 55,40 |
| Республика Марий Эл | 6,50 | 11,50 | 21,50 | 42,00 | 40,40 | 37,30 | 44,10 |
| Республика Мордовия | 14,40 | 16,50 | 40,00 | 32,70 | 39,80 | 34,50 | 45,70 |
| Республика Татарстан | 44,10 | 50,90 | 68,30 | 73,40 | 78,10 | 78,10 | 78,60 |
| Удмуртская Республика | 8,70 | 18,90 | 34,30 | 53,60 | 61,10 | 58,90 | 61,30 |
| Чувашская Республика | 30,20 | 37,50 | 47,30 | 28,80 | 49,80 | 51,70 | 47,40 |
| Пермский край | 9,50 | 19,80 | 23,40 | 26,70 | 35,90 | 45,60 | 63,90 |
| Кировская область | 17,80 | 23,60 | 30,10 | 36,80 | 48,10 | 51,60 | 52,10 |
| Нижегородская область | 8,60 | 13,80 | 25,80 | 41,80 | 63,10 | 70,70 | 58,20 |
| Оренбургская область | 2,70 | 8,30 | 34,30 | 48,30 | 67,20 | 73,30 | 61,70 |
| Пензенская область | 7,20 | 13,20 | 36,20 | 55,00 | 59,90 | 60,10 | 63,20 |
| Самарская область | 8,50 | 19,00 | 18,40 | 28,10 | 62,30 | 49,20 | 58,80 |
| Саратовская область | 1,90 | 18,80 | 7,00 | 44,10 | 74,60 | 81,50 | 73,80 |
| Ульяновская область | 9,10 | 20,40 | 26,70 | 23,10 | 45,50 | 47,90 | 50,60 |
| Уральский федеральный округ | 13,50 | 17,50 | 37,70 | 45,50 | 48,70 | 56,90 | 56,90 |
| Курганская область | 9,80 | 18,10 | 20,10 | 41,50 | 63,50 | 72,30 | 68,10 |
| Свердловская область | 12,90 | 18,20 | 32,20 | 36,50 | 40,30 | 43,40 | 49,10 |
| Тюменская область | 20,80 | 21,60 | 51,70 | 64,90 | 69,50 | 71,20 | 67,10 |
| Ханты-Мансийский автономный округ – Югра | 24,00 | 17,50 | 61,90 | 59,20 | 69,70 | 73,20 | 70,20 |
| Ямало-Ненецкий автономный округ | 13,30 | 27,50 | 22,30 | 83,20 | 93,60 | 88,90 | 71,70 |
| Тюменская область (без АО) | 20,10 | 24,00 | 51,40 | 64,50 | 60,10 | 62,60 | 62,00 |
| Челябинская область | 7,80 | 12,40 | 34,10 | 37,40 | 33,60 | 54,60 | 52,80 |
| Сибирский федеральный округ | 9,30 | 13,90 | 19,20 | 36,30 | 47,50 | 46,70 | 47,40 |
| Республика Алтай | 12,20 | 14,60 | 24,50 | 45,60 | 56,70 | 55,20 | 62,00 |
| Республика Тыва | 5,30 | 8,60 | 10,80 | 57,70 | 70,20 | 86,10 | 90,60 |
| Республика Хакасия | 5,70 | 8,30 | 18,70 | 44,50 | 53,20 | 55,00 | 54,20 |
| Алтайский край | 7,80 | 13,20 | 13,00 | 43,00 | 45,70 | 46,50 | 49,30 |
| Красноярский край | 13,80 | 16,50 | 15,60 | 59,00 | 52,00 | 55,30 | 43,70 |
| Иркутская область | 7,40 | 10,30 | 25,40 | 27,00 | 31,20 | 32,50 | 43,30 |
| Кемеровская область | 8,70 | 13,20 | 16,80 | 26,70 | 38,90 | 35,50 | 41,10 |
| Новосибирская область | 9,90 | 15,10 | 19,60 | 23,70 | 59,10 | 49,20 | 46,90 |
| Омская область | 7,20 | 12,10 | 24,60 | 31,90 | 40,50 | 42,60 | 50,90 |
| Томская область | 11,20 | 22,10 | 26,20 | 34,60 | 67,90 | 68,30 | 55,30 |
| Дальневосточный федеральный округ | 9,50 | 9,50 | 18,70 | 26,90 | 38,80 | 40,00 | 44,00 |
| Республика Бурятия | 2,50 | 4,80 | 9,90 | 34,00 | 59,60 | 61,40 | 51,90 |
| Республика Саха (Якутия) | 5,70 | 8,70 | 15,60 | 20,80 | 43,80 | 47,00 | 59,90 |
| Забайкальский край | 6,00 | 8,60 | 16,50 | 18,20 | 27,00 | 23,00 | 35,40 |
| Камчатский край | 14,80 | 14,00 | 29,30 | 38,60 | 45,00 | 42,00 | 37,60 |
| Приморский край | 17,30 | 13,60 | 26,10 | 35,10 | 46,30 | 48,30 | 45,00 |
| Хабаровский край | 12,10 | 9,50 | 16,70 | 21,90 | 25,50 | 26,00 | 41,60 |
| Амурская область | 3,00 | 4,70 | 24,20 | 27,40 | 34,30 | 38,20 | 41,60 |
| Магаданская область | 7,40 | 2,80 | 5,80 | 14,50 | 20,00 | 15,00 | 16,60 |
| Сахалинская область | 9,40 | 14,20 | 15,00 | 25,40 | 40,80 | 42,10 | 43,20 |
| Еврейская автономная область | 3,80 | 6,20 | 4,90 | 15,20 | 15,20 | 20,20 | 21,40 |
| Чукотский автономный округ | 2,10 | 4,70 | 4,40 | 8,80 | 21,20 | 49,10 | 38,40 |
How to read this table
The 96-row breakdown allows for comparing Russian Federation indicators with the results of each federal district and region, such as Belgorod Oblast. The difference in values between rows clearly demonstrates how the share of digital service users changed depending on territorial affiliation in each specific year. This allows for assessing the uneven implementation of electronic government services across the country during the period from 2014 to 2020
What is visible in these numbers
The five highest values are: Moscow (91.9), Moscow Region (89.8), Ivanovo Region (85.3), Tula Region (74.9), Central Federal District (74.2). The top five account for 27.5% of the total for all positions
The observations are annual and cover 7 periods. There are 175 cells with numbers out of 175 (100%), so the table is almost completely filled
The same indicator for other periods
More in the section Statistical yearbook "Sustainable Development Goals in the Russian Federation»
Period and application
Annual data for 2014–2020 help track the dynamics of digital interaction between citizens and the state. Rosstat prepared this report as part of monitoring the Sustainable Development Goals, so the material will be useful to analysts, civil servants, and researchers studying the accessibility of electronic services for the population in the regions. Information is updated according to the yearbook publication schedule and is available for download in table format
How it is calculated
Such data are needed when a figure in a presentation has to be backed up with a reference to an official source
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