Share of population using the internet to obtain public services, 2014–2021
From 2014 to 2021, the share of citizens applying for state and municipal services via the internet changed from 10.6 to 68.2 percent nationwide. The table presents annual indicators across 96 rows by federal districts and constituent entities of the Russian Federation. You can observe the level of digitalization of interaction with the state at both the federal level and in each specific region, tracking the dynamics over eight years of observation based on Rosstat data
Chart of the share of population using the internet for government services, 2014–2021, percent
- Moscow
- Central Federal District
- Belgorod Region
- Russian Federation
- Tambov Region
- Ryazan Region
- Nenets Autonomous Okrug
- Yaroslavl Region
- Republic of Komi
- Tver Region
Set in numbers
Rosstat data for 2014–2021. Rows: 96, periods: 8. Table rows: Russian Federation; Central Federal District; Belgorod Region; Bryansk Region; Vladimir Region and others
Moscow: the indicator grew from 26.1 to 96.8 in 2014–2021 — by a factor of 3.71. The highest value was 96.8 (2021), the lowest was 26.1 (2014). This is an average annual growth of 20.6%. Up to 2018 the change was +181.6%, after that +31.7%. Of the 25 largest rows, 25 increased, 0 decreased
All table numbers are series: 96
| Series | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| Российская Федерация | 10,60 | 18,40 | 28,80 | 42,30 | 54,50 | 56,50 | 58,70 | 68,20 |
| Центральный федеральный округ | 12,40 | 23,40 | 31,00 | 49,70 | 62,60 | 67,00 | 74,20 | 79,40 |
| Белгородская область | 5,90 | 15,80 | 21,70 | 39,80 | 39,50 | 49,60 | 53,30 | 59,70 |
| Брянская область | 6,30 | 8,20 | 28,40 | 38,20 | 56,40 | 61,50 | 67,30 | 67,00 |
| Владимирская область | 9,80 | 19,30 | 32,80 | 37,80 | 36,50 | 43,30 | 66,30 | 67,80 |
| Воронежская область | 1,10 | 20,40 | 49,20 | 53,20 | 59,60 | 59,60 | 63,30 | 78,30 |
| Ивановская область | 5,70 | 11,70 | 15,70 | 46,00 | 49,10 | 55,90 | 85,30 | 85,90 |
| Калужская область | 2,90 | 7,00 | 13,70 | 25,80 | 43,90 | 31,60 | 36,60 | 54,50 |
| Костромская область | 2,80 | 4,80 | 11,60 | 17,70 | 39,40 | 34,20 | 41,10 | 48,40 |
| Курская область | 3,30 | 8,40 | 45,30 | 53,50 | 52,60 | 64,80 | 55,60 | 77,50 |
| Липецкая область | 7,90 | 17,50 | 35,00 | 58,60 | 65,10 | 69,60 | 58,00 | 71,60 |
| Московская область | 5,70 | 16,40 | 16,70 | 74,30 | 80,10 | 84,40 | 89,80 | 89,80 |
| Орловская область | 1,90 | 7,60 | 12,20 | 14,70 | 22,30 | 27,30 | 34,80 | 43,40 |
| Рязанская область | 1,60 | 5,30 | 20,20 | 22,50 | 64,60 | 30,00 | 35,50 | 35,20 |
| Смоленская область | 8,60 | 9,90 | 24,50 | 48,70 | 63,00 | 54,20 | 60,50 | 57,90 |
| Тамбовская область | 9,50 | 13,90 | 24,00 | 32,10 | 43,50 | 46,60 | 55,80 | 67,80 |
| Тверская область | 5,20 | 5,70 | 9,60 | 15,90 | 16,30 | 23,40 | 30,70 | 38,70 |
| Тульская область | 13,60 | 35,20 | 40,90 | 42,60 | 62,80 | 68,70 | 74,90 | 76,50 |
| Ярославская область | 11,10 | 16,30 | 33,40 | 40,50 | 46,10 | 53,40 | 55,80 | 59,20 |
| г. Москва | 26,10 | 41,90 | 43,10 | 52,20 | 73,50 | 82,10 | 91,90 | 96,80 |
| Северо-Западный федеральный округ | 7,70 | 13,70 | 18,60 | 32,00 | 41,20 | 41,10 | 46,60 | 55,20 |
| Республика Карелия | 10,70 | 12,10 | 11,10 | 21,10 | 37,10 | 47,90 | 56,80 | 61,90 |
| Республика Коми | 4,80 | 12,60 | 15,50 | 26,70 | 46,60 | 45,30 | 46,70 | 48,20 |
| Архангельская область | 8,70 | 16,90 | 10,70 | 33,50 | 49,00 | 56,10 | 45,70 | 61,00 |
| Hенецкий автономный округ | 2,10 | 4,00 | 10,30 | 36,00 | 48,70 | 60,30 | 57,70 | 61,60 |
| Архангельская область (без АО) | 8,90 | 17,40 | 10,70 | 33,40 | 49,00 | 55,90 | 45,30 | 61,00 |
| Вологодская область | 6,90 | 11,10 | 24,30 | 38,90 | 48,60 | 48,70 | 59,80 | 68,00 |
| Калининградская область | 14,60 | 24,80 | 24,10 | 33,00 | 33,80 | 47,70 | 41,20 | 54,20 |
| Ленинградская область | 5,90 | 12,70 | 13,60 | 26,20 | 32,30 | 30,40 | 38,30 | 41,40 |
| Мурманская область | 8,00 | 19,40 | 17,60 | 41,60 | 50,20 | 54,70 | 61,80 | 74,40 |
| Новгородская область | 3,90 | 12,30 | 20,80 | 25,20 | 43,20 | 40,70 | 40,50 | 52,70 |
| Псковская область | 8,10 | 7,70 | 13,50 | 19,20 | 37,50 | 30,70 | 37,00 | 59,60 |
| г. Санкт-Петербург | 7,50 | 12,30 | 21,70 | 34,90 | 40,90 | 36,60 | 46,40 | 53,90 |
| Южный федеральный округ | 6,60 | 17,10 | 31,80 | 43,80 | 58,10 | 58,40 | 53,60 | 74,20 |
| Республика Адыгея (Адыгея) | 2,60 | 6,00 | 8,10 | 18,90 | 24,60 | 27,00 | 31,90 | 57,00 |
| Республика Калмыкия | 2,40 | 8,60 | 23,00 | 45,00 | 45,10 | 41,80 | 53,90 | 60,50 |
| Республика Крым | — | 6,30 | 10,10 | 18,40 | 18,20 | 28,10 | 44,50 | 51,30 |
| Краснодарский край | 7,00 | 11,90 | 38,00 | 51,50 | 72,20 | 65,40 | 41,40 | 82,90 |
| Астраханская область | 6,50 | 11,10 | 15,20 | 34,60 | 60,20 | 68,40 | 65,50 | 76,10 |
| Волгоградская область | 9,60 | 17,30 | 31,20 | 48,00 | 63,80 | 70,90 | 76,10 | 83,20 |
| Ростовская область | 5,10 | 32,60 | 42,20 | 48,70 | 60,10 | 58,30 | 60,90 | 72,20 |
| г. Севастополь | — | 6,70 | 17,10 | 31,30 | 37,30 | 47,60 | 46,00 | 51,60 |
| Северо-Кавказский федеральный округ | 2,90 | 6,30 | 22,30 | 29,10 | 43,20 | 38,50 | 48,20 | 51,70 |
| Республика Дагестан | 0,20 | 0,90 | 9,30 | 25,40 | 42,50 | 38,10 | 50,10 | 45,40 |
| Республика Ингушетия | 1,80 | 4,90 | 21,70 | 34,80 | 43,00 | 42,60 | 50,00 | 56,80 |
| Кабардино-Балкарская Республика | 2,60 | 5,40 | 19,00 | 38,40 | 32,80 | 43,20 | 44,00 | 50,20 |
| Карачаево-Черкесская Республика | 2,10 | 3,00 | 4,70 | 33,10 | 43,60 | 46,80 | 45,70 | 70,10 |
| Республика Северная Осетия - Алания | 2,10 | 2,70 | 7,50 | 15,50 | 32,40 | 24,90 | 47,30 | 42,30 |
| Чеченская Республика | 8,00 | 23,20 | 40,50 | 32,20 | 59,80 | 42,90 | 41,30 | 67,00 |
| Ставропольский край | 4,10 | 6,70 | 35,30 | 30,40 | 42,20 | 36,70 | 50,80 | 50,00 |
| Приволжский федеральный округ | 13,40 | 23,60 | 35,70 | 47,00 | 62,50 | 64,60 | 61,30 | 71,20 |
| Республика Башкортостан | 7,20 | 28,30 | 56,20 | 70,80 | 78,30 | 84,40 | 55,40 | 81,50 |
| Республика Марий Эл | 6,50 | 11,50 | 21,50 | 42,00 | 40,40 | 37,30 | 44,10 | 52,60 |
| Республика Мордовия | 14,40 | 16,50 | 40,00 | 32,70 | 39,80 | 34,50 | 45,70 | 45,30 |
| Республика Татарстан (Татарстан) | 44,10 | 50,90 | 68,30 | 73,40 | 78,10 | 78,10 | 78,60 | 85,60 |
| Удмуртская Республика | 8,70 | 18,90 | 34,30 | 53,60 | 61,10 | 58,90 | 61,30 | 67,30 |
| Чувашская Республика – Чувашия | 30,20 | 37,50 | 47,30 | 28,80 | 49,80 | 51,70 | 47,40 | 54,70 |
| Пермский край | 9,50 | 19,80 | 23,40 | 26,70 | 35,90 | 45,60 | 63,90 | 66,30 |
| Кировская область | 17,80 | 23,60 | 30,10 | 36,80 | 48,10 | 51,60 | 52,10 | 65,70 |
| Hижегородская область | 8,60 | 13,80 | 25,80 | 41,80 | 63,10 | 70,70 | 58,20 | 66,30 |
| Оренбургская область | 2,70 | 8,30 | 34,30 | 48,30 | 67,20 | 73,30 | 61,70 | 77,00 |
| Пензенская область | 7,20 | 13,20 | 36,20 | 55,00 | 59,90 | 60,10 | 63,20 | 69,10 |
| Самарская область | 8,50 | 19,00 | 18,40 | 28,10 | 62,30 | 49,20 | 58,80 | 59,10 |
| Саратовская область | 1,90 | 18,80 | 7,00 | 44,10 | 74,60 | 81,50 | 73,80 | 84,30 |
| Ульяновская область | 9,10 | 20,40 | 26,70 | 23,10 | 45,50 | 47,90 | 50,60 | 68,80 |
| Уральский федеральный округ | 13,50 | 17,50 | 37,70 | 45,50 | 48,70 | 56,90 | 56,90 | 69,20 |
| Курганская область | 9,80 | 18,10 | 20,10 | 41,50 | 63,50 | 72,30 | 68,10 | 75,90 |
| Свердловская область | 12,90 | 18,20 | 32,20 | 36,50 | 40,30 | 43,40 | 49,10 | 52,60 |
| Тюменская область | 20,80 | 21,60 | 51,70 | 64,90 | 69,50 | 71,20 | 67,10 | 81,70 |
| Ханты-Мансийский автономный округ - Югра | 24,00 | 17,50 | 61,90 | 59,20 | 69,70 | 73,20 | 70,20 | 89,30 |
| Ямало-Hенецкий автономный округ | 13,30 | 27,50 | 22,30 | 83,20 | 93,60 | 88,90 | 71,70 | 91,30 |
| Тюменская область (без АО) | 20,10 | 24,00 | 51,40 | 64,50 | 60,10 | 62,60 | 62,00 | 69,70 |
| Челябинская область | 7,80 | 12,40 | 34,10 | 37,40 | 33,60 | 54,60 | 52,80 | 74,40 |
| Сибирский федеральный округ | 9,30 | 13,90 | 19,20 | 36,30 | 47,50 | 46,70 | 47,40 | 57,50 |
| Республика Алтай | 12,20 | 14,60 | 24,50 | 45,60 | 56,70 | 55,20 | 62,00 | 65,30 |
| Республика Тыва | 5,30 | 8,60 | 10,80 | 57,70 | 70,20 | 86,10 | 90,60 | 93,90 |
| Республика Хакасия | 5,70 | 8,30 | 18,70 | 44,50 | 53,20 | 55,00 | 54,20 | 59,90 |
| Алтайский край | 7,80 | 13,20 | 13,00 | 43,00 | 45,70 | 46,50 | 49,30 | 55,30 |
| Красноярский край | 13,80 | 16,50 | 15,60 | 59,00 | 52,00 | 55,30 | 43,70 | 47,40 |
| Иркутская область | 7,40 | 10,30 | 25,40 | 27,00 | 31,20 | 32,50 | 43,30 | 52,40 |
| Кемеровская область – Кузбасс | 8,70 | 13,20 | 16,80 | 26,70 | 38,90 | 35,50 | 41,10 | 56,40 |
| Новосибирская область | 9,90 | 15,10 | 19,60 | 23,70 | 59,10 | 49,20 | 46,90 | 57,90 |
| Омская область | 7,20 | 12,10 | 24,60 | 31,90 | 40,50 | 42,60 | 50,90 | 66,60 |
| Томская область | 11,20 | 22,10 | 26,20 | 34,60 | 67,90 | 68,30 | 55,30 | 73,10 |
| Дальневосточный федеральный округ | 9,50 | 9,50 | 18,70 | 26,90 | 38,80 | 40,00 | 44,00 | 53,10 |
| Республика Бурятия | 2,50 | 4,80 | 9,90 | 34,00 | 59,60 | 61,40 | 51,90 | 67,00 |
| Республика Саха (Якутия) | 5,70 | 8,70 | 15,60 | 20,80 | 43,80 | 47,00 | 59,90 | 70,10 |
| Забайкальский край | 6,00 | 8,60 | 16,50 | 18,20 | 27,00 | 23,00 | 35,40 | 31,80 |
| Камчатский край | 14,80 | 14,00 | 29,30 | 38,60 | 45,00 | 42,00 | 37,60 | 49,90 |
| Приморский край | 17,30 | 13,60 | 26,10 | 35,10 | 46,30 | 48,30 | 45,00 | 51,90 |
| Хабаровский край | 12,10 | 9,50 | 16,70 | 21,90 | 25,50 | 26,00 | 41,60 | 54,30 |
| Амурская область | 3,00 | 4,70 | 24,20 | 27,40 | 34,30 | 38,20 | 41,60 | 55,90 |
| Магаданская область | 7,40 | 2,80 | 5,80 | 14,50 | 20,00 | 15,00 | 16,60 | 16,70 |
| Сахалинская область | 9,40 | 14,20 | 15,00 | 25,40 | 40,80 | 42,10 | 43,20 | 55,10 |
| Еврейская автономная область | 3,80 | 6,20 | 4,90 | 15,20 | 15,20 | 20,20 | 21,40 | 31,30 |
| Чукотский автономный округ | 2,10 | 4,70 | 4,40 | 8,80 | 21,20 | 49,10 | 38,40 | 49,70 |
How to read this table
Comparing rows allows for an assessment of how quickly residents of different territories transitioned to an electronic format of communication with government authorities. With 96 entries in the list, indicators for a specific region can be compared with the results of its federal district or the Russian average. The series show annual progress in the use of the network to obtain services, helping to clearly visualize gaps or general trends in the development of digital services for the population throughout 2014–2021
What is visible in these numbers
The five highest values: Moscow (96.8), Moscow Region (89.8), Ivanovo Region (85.9), Central Federal District (79.4), Voronezh Region (78.3). The top five account for 26.1% of the total sum across all items
Observations are annual; there are 8 periods in total. 200 out of 200 possible values are filled (100%) — missing values are virtually absent
More in the section Statistical yearbook "Sustainable Development Goals in the Russian Federation»
Period and application
The statistics cover the period from 2014 to 2021 and are available in the Sustainable Development Goals yearbook. These data will be useful for digital environment researchers, public sector analysts, and anyone interested in the development of electronic interaction between citizens and government structures. Information is updated according to Rosstat's statistical yearbook publication schedules
How it is calculated
Sustainable development indicators are used in preparing non-financial reporting, assessing social programs and international comparisons
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